Help Centre
Frequently Asked Questions
Everything you need to know about ordering, delivery, payments and sizing. Still unsure about something? We are one message away.
Ordering
Browse our collection, pick your size and color right on the product, and add it to your cart. When you are ready, go to checkout, enter your delivery details, choose a payment method, and place your order. You will get an order number instantly.
No account is needed. You can shop and check out as a guest. Just keep your order number safe so you can track your order anytime.
Absolutely - this is our specialty. Add matching outfits for men, women and kids to a single cart and check out together. Perfect for festivals and family functions.
Yes, 100%. Every product on our website is the exact same collection you see on our reels and in our 6 branches - original fabric, quality-checked before dispatch.
Shipping & Delivery
Orders are dispatched within 1-2 business days and typically delivered within 4-7 days, depending on your location.
Shipping is free on all orders above Rs. 999. For orders below that, a small flat shipping fee applies, shown clearly at checkout.
Visit our Track Order page and enter your order number. You will see the live status - Placed, Packed, Dispatched or Delivered. No login required.
We deliver across serviceable pincodes throughout Maharashtra and the rest of India. If your pincode is serviceable, you will be able to complete checkout.
Payment
We currently accept secure online payment only, through UPI, credit/debit cards and net banking. We do not offer Cash on Delivery.
Yes. Online payments are processed through a secure, trusted payment gateway. Your payment details are never stored on our servers.
To keep every order fast, verified and secure, we currently process payments online only. This also helps us serve customers reliably across every state in India.
Sizing & Fit
Check our detailed Size Guide with charts for men, women and kids, plus tips on how to measure yourself. If you are still unsure, message us on WhatsApp for personal help.
Reach out to us on WhatsApp and our team will help you sort it out. We want you to have the perfect fit and a happy experience.
Yes, kids sizes are labelled by age (e.g. 4-6Y). If your child is between sizes, we recommend sizing up.
Returns & Support
The fastest way is WhatsApp - we reply within minutes during business hours (10 AM to 10 PM). You can also call us or use the contact form on our Contact page.
Yes. If you run a shop or want to place a large order for an event, fill out our Dealer / Bulk Inquiry form and our partnerships team will get in touch within 1-2 business days.
Of course. We have 6 branches across Maharashtra, each carrying the complete collection. Visit our Branch Locator to find the nearest one.
Still Have Questions?
Our team is happy to help in Marathi, Hindi or English. Reach out anytime and we will get back to you quickly.
